Moving house? Take Meridian with you.

It’s easy to let us know you’re moving with our online form, or by calling us on 0800 496 496. All it takes is a few clicks or a quick chat, and then you can leave the rest to us.

As soon as you can. When you’ve landed on your moving date, let us know with our online form, or by calling us on 0800 496 496. The earlier you do that, the quicker we can get your power sorted so you can put the jug on as soon as you’ve moved in.

If you’ve already moved house, no worries. Just give us a call on 0800 496 496 and we’ll transfer your power account from your old place to your new one.

If you’ve got a smart meter, just let us know when you’re leaving and we‘ll take care of the rest. If not, you'll need to give us your meter reading on your last day in the property. You can provide a meter reading online in just a few clicks. Here are some handy tips on how to read your meter.

We can also read your meter for you – we just need three business days’ notice. We’ll need to do this if we haven’t had an actual meter reading in a while, so when you tell us you’re moving, we’ll let you know if we need to arrange this.

In most cases, there will already be power on at your new place. You’ll still need to register your move with us though, so we can transfer the power account in your name to your new house.

No, we'll leave the power on and ready for the next people to move in. However, it won’t be under your name – if you’ve registered your move with us, we’ll make sure your account moves with you. To do that, all we need is a final meter reading from your old place. 

Your last power bill for your old place will be sent to you after you provide your last meter reading. If you’ve got a specific statement date set up with us, it’ll be sent then instead. Your first power bill in your new place will be three to four weeks after you’ve moved in.

Your rates may change with your move – it all depends on your region and the type of meter you have. If you’re moving within the same region, it’s unlikely your rates will change.

If you’ve registered your move with us, we’ll start powering the property from your move in date and we'll let your old power company know.

If you’ve already moved in and haven’t already registered, just give us a call on 0800 496 496. We’ll move your power account to your current place and break the news to the other power company.

If you’re just moving your power account from one house to another one that’s already connected to electricity, it won’t cost you a cent.

If you’re looking to connect a new meter (for example, if you’ve just built a new house), the cost is $85 (or $135 for urgent requests on weekends, weekdays after 5pm, or within two business days). Your local network company may apply extra charges, too.

If you’re moving into a house that’s been disconnected, we’ll need to turn it on for you. We can turn your power on remotely in around half an hour or less. However, sometimes we need to do this physically, which can take around four to six hours. 

ICP stands for 'installation control point'.  Everything (eg properties) that connects to a power network gets an ICP, which acts like its unique address.  

You'll find your ICP (which is a mix of numbers and letters) on your power bill, and on a sticker in your meter box. 

If you’ve had a change of plans and would like to cancel your move with us, please get in touch and we’ll arrange this for you.