Terms and Conditions

SmartTrade Business offer terms and conditions

GetGenuine Business offer terms and conditions

Get 30,000 or 50,000 bonus points plus earn points monthly

1. Every GetGenuine member who joins Meridian on a Smart Value will receive 30,000 or 50,000 (dependent on usage) GetGenuine bonus points for each new account. Bonus points will credited to the member’s GetGenuine account by the end of the following month after the member’s electricity is confirmed being supplied by Meridian.

2. You will also be eligible to earn 1.5 GetGenuine reward points per dollar spent with Meridian. Points are earned based on the GST exclusive spend for the participating member’s electricity account, and after the discount is applied. Points cannot be earned on electricity industry rebates, credits, or any additional discounts to the member’s electricity account. Points will be credited to the GetGenuine member’s account monthly.

3. The offer is only available to new Meridian customers and is not transferrable, refundable or redeemable for cash.

4. In order to be eligible for this offer, you must meet the following criteria:

a. you must be a GetGenuine member;

b. you must be a small-to-medium business customer; and

c. you must meet Meridian’s standard customer eligibility criteria and Meridian must accept you as a customer (for example: credit criteria, refer to Meridian's Standard Terms and Conditions for the Supply of Electricity for more information).

5. GetGenuine standard terms and conditions apply.

6. If you close any of your individual sites or switch any to another electricity retailer before the expiry date of Smart Value Plan, we’ll charge your next bill with an amount equal to the value of points you received for that particular site. (30,000 points are worth $300, 50,000 points are worth $500).

7. Meridian reserves the right to cancel this offer at any time without notice to you. Meridian may also vary this offer at any time by posting revised terms and conditions on our website.

8. This offer cannot be used in conjunction with any other offer.

9. When collecting personal information Meridian complies with the Privacy Act 2020. Our privacy terms are contained in our Privacy Policy. If you have a privacy query you can contact us If you have any privacy query you can contact us.

Smart Value Plan

Fixed Rate & Fixed Energy plan

1. This plan is available from the 26 November 2018 until further notice for:

a. new customers who join Meridian; or

b. existing customers who wish to switch to the Smart Value Plan.

2. To be eligible for this plan, you must meet the following criteria: 

a. you must meet Meridian’s standard customer eligibility criteria (for example: credit criteria, refer to Meridian’s Standard Terms and Conditions for the Supply of Electricity for more information); and

b. Meridian must accept you as a customer.

3. On becoming a customer, you’ll be subject to Meridian’s Standard Terms and Conditions for the Supply of Electricity. 

4. The Smart Value Plan is a Fixed Rate or Fixed Energy Plan, 

a. Fixed Rates under the Smart Value Plan are available if:

• you are a residential consumer as listed on the national electricity registry; and
• you sign up to a two year Fixed Rate Plan. 

b. Fixed Energy Rates under the Smart Value Plan are available if:

• you are a small-to-medium business customer; and
• you sign up to a two or three year Fixed Energy Plan. 

5. If you receive Fixed Rates under the Smart Value Plan, you’ll also be subject to the Fixed Rate Plan (FRP) terms and conditions.

6. If you receive Fixed Energy Rates under the Smart Value Plan, you’ll also be subject to the Fixed Energy Plan (FEP) terms and conditions.

7. If you receive a credit or gift as part of your offer, the relevant offer terms and conditions, will apply under our residential terms and conditions or our business terms and conditions as applicable.

8. If you choose to receive your bill by email (PDF), you undertake to keep Meridian updated with a valid email address.

9. If you choose to receive paper bills by post, this will incur an administration fee per invoice. Details of these fees can be found on our fees page.

10. Meridian reserves the right to cancel this offer at any time without notice to you. Meridian may also vary this offer at any time by posting revised terms and conditions on our website.

11. When collecting personal information Meridian complies with the Privacy Act 2020. Our privacy terms are contained in Meridian’s Standard Terms and Conditions for the Supply of Electricity. If you have any privacy query you can contact us.