Offer and credit terms and conditions

Effective from 19 December 2024  

1. Sign up to an Eligible Plan with Meridian and subject to these terms and conditions, receive, as applicable: 

  • a credit to your Meridian account; and / or 
  • an electric vehicle charging cable (including shipping), supplied by OEM Audio Limited (OEM Audio); and / or 
  • free charging on the Zero electric vehicle charging network for a period,  

as set out in your offer from Meridian. 

“Eligible Plan means a Meridian plan as determined by Meridian in its sole discretion.  A list of the current Eligible Plans and the offered incentive available for each of those plans for this offer is available on our website. The list of Eligible Plans and relevant offered incentives is subject to change at Meridian’s discretion.   

2. In order to be eligible for this offer, you must meet the following criteria: 

  • you must be a residential consumer, as listed on the national electricity registry; 
  • you must have an operational smart meter that allows us to process your consumption data on a half hourly basis; 
  • you must be a new customer to Meridian and have signed up to an Eligible Plan; and 
  • you must not have received any welcome credit or other incentive from Meridian within the 12 months prior to requesting this offer. 

3. If you choose to receive an electric vehicle charging cable, you agree: 

  • to OEM Audio’s terms and conditions of supply and privacy policy; 
  • to your name, Meridian customer number and contact details being shared with OEM Audio for the purposes of this offer only; and 
  • you will contact OEM Audio directly if there are any queries or issues relating to the electric vehicle charging cable. 

4.  If you choose to receive free charging on the Zero network, a fair use policy applies. Your charging must not be excessive or unreasonable (as reasonably determined by Meridian in its sole discretion). If we reasonably consider you have breached this fair use policy requirement, we may discontinue your use of this offer. 

5. The offer is not transferrable, refundable or redeemable for cash.

6. On becoming a customer, you’ll be subject toMeridian’s Standard Terms and Conditions for the Supply of Electricity and when you use the Zero EV charging stations you will be subject to the Zero charging terms and conditions (if applicable). 

7. Applications for credit, cable or the Zero offer will be reviewed and awarded at Meridian’s discretion. 

8. If you cease to be a Meridian customer: 

  • before the expiry date or 2 year anniversary of your fixed term Eligible Plan, whichever is earlier; or   
  • within 12 months after the start of your Eligible Plan, if your Eligible Plan is a variable plan, 

and you have chosen (as applicable):  

  • a Meridian account credit, we will charge your final bill with an amount equal to the credit you received at sign up;  
  • an electric vehicle charging cable, we will charge your final bill with an amount equal to the value of the electric vehicle charging cable you received at sign up (valued at $200); and/or  
  • free charging on the Zero network, you will no longer receive any further free charging.  

If you close any of your individual sites or switch any to another electricity retailer within this period, we will charge your next bill with an amount equal to the value of the credit you received for that particular site. 

9. Meridian reserves the right to cancel this offer at any time without notice to you. Meridian may also vary this offer at any time by posting revised terms and conditions on our website. 

10. Meridian, its employees and agents will not be liable for any loss or damage whatsoever which is suffered in connection with any electric vehicle charging cable supplied by OEM Audio or this offer, except for any liability which cannot be excluded by law. 

11. Meridian is not responsible for any third party acts or omissions. 

12. When collecting personal information Meridian complies with the Privacy Act 2020. Our privacy terms are contained in our Privacy Policy, available on our website. If you have any privacy queries, please contact us.